More often than not when we frequent a restaurant, we hardly pay attention to what goes on behind the scenes. If the front-of-house looks clean, generally we will not expect to be hit with certain ‘surprises’.
However, social media unearthed an unpleasant ‘surprise’ concerning a popular banana leaf eatery in Bangsar.
The 30-second video shows three workers squatting at the back of the restaurant, scrubbing and rinsing plates in what appears to be a puddle of muddy water in a pothole.
Later, the restaurant issued an apology on Facebook, claiming the employees were new.
“This has never happened before and should not have happened,” it said. “We also want to assure (the public) that Raj’s Banana Leaf consistently passes the health inspections conducted regularly.”
It added that it will continue to monitor the restaurant’s hygiene and take strict action against the staff involved.
“We truly understand your concerns. However, we hope you will still give us a chance to serve you in the future,” it said.