Moving footage of Saad, a soldier originally from the northern city who has been unable to see his family since the Isis takeover was captured by the BBC, in which he gets wind via text messages and phone calls that members of his family may be on a nearby convoy of civilians being taken to safety.
Saad runs from bus to bus calling their names and asking those on board whether they know his family.
When he is finally reunited with his mother he falls on the floor, hugging her and crying. “Don’t cry my son, my darling,” she says, wrapping her arms around him.